onpremise

  1. Outgoing call - dial tone rings once, then goes silent

    We have the on-prem 3CX server. For some odd reason, today, when we make outgoing calls, the phone dial tone rings once and then goes silent until the other party picks up or their voicemail does. It doesn't happen when calling another extension internally, dialing out using the 3CX app, for the...
  2. Intercom to Dummy Ext. forward to Paging Ext. v20.

    This has been thankfully the only minor problem we have after updating to v20. I have a Fanvil i10s that call a dummy ext. that forwards the call to a page manually by dialing the dial code for paging (*8) and the extension. After the office hours the call is forward to our private security...
  3. Server error - 502 - ok

    On my on HOSTED system there was un update do be done. I did a back up and then updated. Since it was done i cannot log in anymore and the phones are down. When I try to log in a get "Server Error" and if i try to recover my password 502 - ok I cannot recover the back up since I cannot log into...
  4. SBC Raspberry Pi cannot connect (v18 Update 4)

    I have installed a Raspberry Pi according to the instructions and cannot connect the SBC. On the same network, I installed a Windows SBC for testing, without any problems. The Raspberry Pi resolves FQDM correctly. Is Raspberry Pi no longer supported as an SBC? Can anyone help me?
  5. Solved Fanvil X6U Blank BLF Pages

    Hello, I'm wrapping up a new v18 installation of about 20 Fanvil X6U phones. I usually go with Yealink, but wanted to go with Fanvil because 3CX touts maximum compatibility. Unlike the Yealink devices, this installation was less than smooth. Some info for reference: Half the devices...
  6. TWilliamFTV

    Server Error on your Google account

    Hi! I get "server error" before login on my management console. I have an account hosted on your Google account. I think you should only restart the system. My account is ftvcompany01.3cx.it Thank you!