Hi All,
I need your assistance and guidance in understanding the number of sim calls for a 3CX setup. We have a requirement of setting up 100 call center agents plus 150 internal users and the call center will be working 24/7 with at least 100 active call center agents at all times. Requirement...
We currently have 2 3CX licenses. One is a perpetual license with active maintenance that we use as our main/primary 3CX server (currently on 15.5). We also have a second license that we used as a failover (also perpetual, version 15.5). Due to a change in how our server was communicating with...
We have a 3CX Small Business Edition 8SC Version 11 on perpetual licensing who had their license disappear/removed a few days ago after a restart. This took some time to find as 3CX had some strange behavior, incoming lines not working and call routing not working or going in circles, after some...