phone reprovisioning

  1. Handsets not provisioning after re-boot

    I was hoping someone could help with some insight into an issue we are having with a particular client. We have used 3CX successfully for many years with many clients, but are running into an issue with a recent deployment. Our customers have 8 sites, with one phone at each location (Yealink...
  2. Yealink user settings lost when phone is reprovisioned

    We are running Yealink phones T46 and T48 with 3CX Pro version. If a user changes the phone wallpaper or ringtone on a provisioned phone, when this phone is reprovisioned , all user settings are lost. Is there a way to maintain user settings when the phone is reprovisioned ? Using specific...