Hi,
We have an integration with Bitrix24 and 3CX which works very well, However, we noticed a problem, we have 4 extensions or 4 agents. When a call comes it, Bitrix24 pops up with the contact page of the person calling, if it is an unknown caller, a new lead/contact page is created.
The...
So, I have recently managed to figure out that when a call comes in using the 3CX system, the Connectwise add in will only display the incoming call when I am not logged into Connectwise when the first call comes in.
If I am logged in, no pop ups will display when using any web browser.
If...