presence sync

  1. Nick - SPN Co

    DND Status Not Reflected on Yealink BLFs Causing Issues During Migrations

    As a 3CX partner, we regularly migrate customers from competing PBX platforms to 3CX. One recurring issue we encounter is the loss of DND visibility on BLF keys for desk phones such as Yealink handsets. Many competing systems publish DND status to BLF subscriptions, allowing receptionists and...
    • Nick - SPN Co
    • Thread
    • blf dnd presence presence status presence sync yealink
    • Replies: 0
    • Forum: Other

  2. Issue with Teams Sync: Status Changes to “Away” After Calls Despite Correct Settings

    We have configured our customer systems so that only the “In a call” status is synchronized between 3CX and Microsoft Teams. This part works correctly. When a meeting is scheduled in the calendar, the 3CX status does not change, which is exactly the behavior we want. However, we have noticed...
    • tila
    • Thread
    • calendar sync microsoft teams presence sync status issue teams sync problem
    • Replies: 7
    • Forum: MS Teams
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