professional

  1. CDR after license change

    Hello, a customer would like to recover the last year of calls history from his PBX. He's now on the standard version and he's unable to make any report. If I move him to a pro version is it possible to read the historical data or they're loss forever? With regards, Francesco
  2. Michael Menor

    Questions about v15.5 SP6 and upgrading to v16

    We've got several PBXs still on v15.5 SP6. Over a dozen of them are for a single client and are running 4SC Standard. I think v16 was released around early 2018, and with that the "Bridging" feature was no longer available on the Standard license and only available in Pro and Enterprise. That...

  3. 3CX Not recording calls from extension 350 and upwards

    Dear Readers, We have a customer that is experiencing problems with the recordings. Some extensions are not recordings calls, it's from extension 350 and upwards so 351 and 352 aren't recording even though the record all calls is on. tried different things already. Turning recordings off &...

  4. Partner Account / how to create standard license

    Hi, I want to create a standard license within the partner account website. I click on "Keys" and then on "Create Try License". I fill out the form but I always get a professional lincense. What's going wrong here, please? Best regards, Thorsten

  5. Differences between Enterprise vs Professional

    I understand there are some key differences between Ent vs Pro, but there seems to be hidden features/functionality in the Ent edition that is not listed. Some of the things i've seen is the in-depth level of customers such as logos, potentially advanced call routing features etc. Is there a...
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