queue stats

  1. Timeouts on all Queue Statistic Reports > 6 months

    V18, we could schedule a one time report and wait for it to populate, it then says completed or whatever and we can view the report. As it stands, forgive me if I'm doing something wrong, when we try and search a range of over 6 months the system times out on both "Search" and on "Schedule"...

  2. Agent stats in Client

    Hey team, Can any of you please let me know if there is a section in the new client that allows for an agent to view their own stats? I've been searching and I can't find it anywhere. We've recently upgraded the old client (16) to the new client (18) because our PBX version is now 18 and the...
    • DDSITSupport
    • Thread
    • client client for windows queue stats statistics stats
    • Replies: 2
    • Forum: Web Client
  3. pmterp

    Possible Idea if there is interest

    We have a client asking to have wall board/queue stats reset every shift/twice per day. Currently the options are Daily, Weekly, Monthly. I know there is a "Reset Now" button in the queue settings but this is only accessible with admin privileges. This particular client has over 20 queues and...
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