queuemanager

  1. ArneDery

    Customisable wallboards

    The current wallboard feature in the webclient is quite limited in it's option, being you can select the queues you want to see and 2 custom text fields. It would be great if we could add some options to improve the qurrent wallboards possibilities. Options could which could be toggled: (NEW)...
    • ArneDery
    • Thread
    • panel queuemanager realtime reporting statistics wallboard webclient
    • Replies: 0
    • Forum: Web Client

  2. Issue listening to calls

    Hello, One of our users is having issues when they are trying to listen to calls that their team are on. This worked normally up until around 2 weeks ago, no changes were made to the config for the users extension. 3cx was updated to version 16 from 15. They are able to listen to some users but...

  3. Sporadic interruptions between call flow service and queue manager service

    Hi Some incoming calls are silent for the caller, and do not ring our internal phones. What it should happen (~80% of the calls) : Call incoming -> Redirect to an application call flow -> queue 800 (ring all) -> caller hears the waiting music -> An extension pick up the call -> end of call...
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