recording mic greyed out

  1. JoshuaF

    3CX Recording Retention of 30 Days + Auto Archiving after 29 Days

    Hey Everyone, I have our 3CX system setup with a 365 integration for its backups. I have my retention policy for local recordings set to remove temp local recordings after 30 days. I want to have recordings held on our sharepoint longer than 30 days, and as such have enabled auto archiving of...
  2. rbergthold

    prompt recording from digital receptionist version 20

    hello, i still see the little recording mic within Digital Receptionist on Version 20. However, it's greyed out. Has it been taken away from Version 20, or is this a user Role issue or something that I am over looking???