rps request error

  1. NeilSmith_UBT

    Solved Grandstream RPS requests fail causing delays when saving user settings

    There seems to be an issue with the 3CX systems sending Grandstream RPS requests. It was working fine until yesterday, then whenever you save settings for a user that has a Granstream handset assigned, the system hangs until you finally get the message below: The following message then...
  2. Michael Menor

    Direct SIP (STUN) phone randomly loses registration

    We have one extension with the "Direct SIP (STUN - remote)" provisioning method. The phone is a Grandstream GXP-2140. From time to time the phone will go "unregistered" and the only resolution is to perform the following: In 3CX Mgmt Console, edit the Phone Provisioning settings Change the...
  3. RPS request error

    I have 5 Yealink T27G set-up and registered to 5 different extensions on my hosted cloud 3CX V 15.5.15502.6 but i keep getting the following yellow event log: "3CX Phone System Management Console ID: 30018 RPS request for Yealink T27G IP Phone of (101) NOT delivered. You will need to configure...