samsung

  1. Call to mobile targets fail on Samsung 24 phones only

    Hi Everyone, we have a weird issue with all Samsung 24 models where employees are unable to reach mobile targets through their 3CX apps on the Samsung phones. Error message: We tried different country codes. All the same issue. However, employees with other phone brands like Pixel, Huawei...
    • gnops
    • Thread
    • samsung
    • Replies: 1
    • Forum: Android
  2. Sonal-MA

    Solved Provisiong 3CX app V20 problems Android 14 Samsung

    Hi, We have 2 customers who have a Samsung Android 14 phone. The can't provision their 3CX app when scanning the QR code. They get the "QR provisioing failed" message. When we test the provisioing with another Android phone (One Plus). There is no problem. Is there a know problem with...
    • Sonal-MA
    • Thread
    • android 14 provisioing samsung
    • Replies: 2
    • Forum: Android

  3. Unsupported Samsung officeserv i5210 with 3cx

    Hi there, I have a Samsung officeserv i5210 phone that I would like to use with 3cx can it be done, how would I go about doing this step by step. Any help would be amazing :) Many thanks
    • Techman567
    • Thread
    • 3cx desk phone config extension samsung
    • Replies: 6
    • Forum: Other

  4. Beeping heard while making calls on Samsung S10/S20 (Wifi Only)

    We have a number of iOS and Android users, but ONLY the Samsung Galaxy S10 and S20 users have reported this issue; The call works fine other than the beeping drives them crazy while trying to have a conversation. The other end does not hear the beeping. The users also see "Reconnecting..." on...
    • jbrilliant
    • Thread
    • beeping outbound s10 s20 samsung
    • Replies: 3
    • Forum: Android

  5. Android incoming calls, messages, emails, alerts all interrupt 3CX app calls

    Hi, I have a couple of customers and a colleague having issues with the new 3CX v16 app for android on their Samsung mobile phone (ie S9 and A70) If they are calling with the 3CX app and they get a phone call, email, text message or alert it interrupts their 3CX phone call and sort of mutes the...
    • Marc Unicomm
    • Thread
    • 3cx app android app push notifications samsung
    • Replies: 1
    • Forum: Android

  6. Android app issues after U5

    I have a user who had the Android client installed on her Samsung 10+ and it has been working fine for the last several weeks while working remotely. Last Wednesday night, i did the upgrade to v16U5, and the user stated the app never worked since. She has tried to uninstall\reinstall, and is...
    • sbrammer
    • Thread
    • andoird app mobile app samsung
    • Replies: 11
    • Forum: Android

  7. Samsung S8 and S9 one way audio with Bluetooth in car

    Hi, We have a client that we have just rolled out a 3CX system to, and they have advised the mobile app on their Android phones (Samsung S8 and S9s) cannot be used in the cars as the audio is one way. I've conducted the same testing and can confirm this is the case. I see this is a known...
    • hood
    • Thread
    • 3cxapp android bluetooth samsung
    • Replies: 2
    • Forum: Android

  8. V15.5.400.874 Bluetooth issues on Samsung S8 / Android 9 Pie

    Phone Model: Samsung Galaxy S8, SM-G950F Firmware Version: G950FXXU4DSBA 3CX App: 15.5.400.874 (Beta) I have updated my Samsung Galaxy S8 to the latest official update. This has installed the new android version 9 pie. Unfortunately the bluetooth headset doesn't work, if it was not available...

  9. v.15.5.342.392 - Samsung A3 - correspondents do not hear

    Hello, Version 15.5.10244.4 is installed on the 3CX server. 3CX app is up to date on all of our smartphones. Many brands and models of phones work fine with the 3cx app. But for several weeks, users of Samsung galaxy A3 2017 have a lot of problems. Sometime it works fine. Sometimes...
    • tony_cwf
    • Thread
    • 3cx app galaxy a3 hear samsung sm-a320fl
    • Replies: 3
    • Forum: Android
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