startuppro

  1. Inbound Calls State Unavailable

    Working with StartupPro hosted trial to evaluate for a business. Inbound and outbound SIP through CallCentric established, and the DID is an assigned local number. Outbound calls work great (aside from having to dial 1 every time), but I keep getting an unavailability message when calling into...
  2. Unable to route a DID to a users extension

    I am trying to give my users a direct line number and have obtained the DIDs from my SIP trunking provider (Breeze Connect) however I can't get the direct line to route to their extension instead it will only route to my digital receptionist which I have set to my main trunk number. I have tried...
  3. Fanvil X5U V2 not registering after moved to client site

    We set up our first router phone on our first Startup Pro plan. Provisioned the phone in our office as a router phone and tested for a few days make sure everything worked fine. I then took it to our client's site where it initially registered, but then dropped sometime after I had left. What...