suitecrm

  1. CRM Intergraion: INSERT statement now working

    Hello, We have CRM integration in the 3CX. Our system got updated with v18 9A patch automatically and insert statement (which use for Call journaling) stopped working. But, Lookup By Number SQL Statement is working fine. https://www.3cx.com/blog/releases/v18-update9a/ Also, we tried with...
  2. SuiteCRM Integration | Lookup By number and call journaling not working suddenly

    Hello, Under the CRM Integration, we have Database MySQL configured to lookup by number and also to do call journaling. It was working smooth for 2-3 weeks and again suddenly it stopped working. When I do TEST, I am getting the below error. We did not change any settings on 3CX as well as on...
  3. Solved SuiteCRM v7.13 & You are using Unsupported phones or phones with custom templates which may cause issues.

    Hello, My 3CX stopped working now. It is not storing calls in the SuiteCRM database and also it is showing the below error. Need help ASAP! Under Phones, I could see lots of rows are red and it is showing Fw. Version as not supported. I have been having this problem since 1st week of...
  4. SuiteCRM 7.13 with xml integration script to enable pop-up of account when client calls to user?

    Hello everyone, I have SuiteCRM v7.13 with PHP 7.4. I want to enable account window pop-up for user when a client call. I tried below code but it did not work for me. Location: Settings->Integration->CRM->Server side->Add+(SuiteCRM) CODE HERE Could you please help me? :)
  5. Solved SuiteCRM integration (API V8)

    Hello everyone, I'm sharing my full-blown integration script, used in an production setup. Enjoy :). To make it work you might have to apply the fix to Api/V8/JsonApi/Repository/Filter.php described in https://github.com/salesagility/SuiteCRM/pull/8492. Otherwise the lookup for the phone number...
  6. SuiteCRM integration problem

    Hi. I have created template and it works fine. But i getting this message - CRM Integration is working OK but contact number does not exist. Check log for more info or try a different number. Even if i write number that is in crm and it's showing me account with all information. What can be a...
  7. How to send 3Cx call logs to SuiteCRM system?

    I am able to dial calls from SuiteCRM using 3CX softphone, Now I wanted to get calls logs from 3cx Phone System and display them on the SuiteCRM Reporting page. Has there been any way to achieve this?
  8. Extension Enable button is disabled

    Why my Extension Enable button is disabled?