surveys

  1. VoIPTools

    MakeCall stop forcing the first parameter be an internal extension

    In V18 you could control which party in a MakeCall was contacted first -- either the internal party (extension) or the external party (contact). THIS IS VERY IMPORTANT. In V20 this is no longer possible. With V20 the internal party always has to be called first. This does not work for MANY...
    • VoIPTools
    • Thread
    • autodialer call control api makecall surveys
    • Replies: 0
    • Forum: Server

  2. CFD Survey recording incomplete results

    Hi is there a way to record incomplete surveys. I have a customer who wants a feedback survey with 5 questions however if the caller hangs up after question 2 they want the other results to be recorded. We can work with CSV so happy for the output to be in this format. Also when we have...

  3. Survey Component

    What do i need to set up a Survey a the end of a call, We want to be able to send our customers to a Survey when the call is complected, I.e. how was your call today, press 1 for yes 2 for no ECT.
  4. Jeff Dodge

    Employee Check-In

    We are a security company and we currently have our employees call to check in and out by leaving a voicemail. I would like to still have them leave a voicemail but I would like it to be broken down into a few questions. I would like them to call, dial the "check-in" extension, if the call is...
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