teams calling

  1. V20 Teams Direct Routing - Shared Calling Outbound Call Fails - "Mapping for Teams number... not found!"

    Hello everyone, I need help with a Microsoft Teams Shared Calling issue on 3CX v20. We have followed all the documentation we can find, but outbound calls from the shared calling resource account are failing. Background & Goal System: 3CX v20 (Self-hosted) License: 16SC ENT Integration...
  2. IOS user without IP phone is black marked and cannot receive calls

    Good morning, I report problem encountered with IOS app. User registered only with IOS app without IP phone after few days is excluded from TEAM list (marked in BLACK) and cannot receive calls. It seems that the system accepts in TEAM only members with also have IP phone connected besides APP...
  3. My Experience Linking Teams Phones to 3cx for a demo and it's subsequent removal

    First note, I did not remove it because it did not work, I removed it as I linked our Demo 3CX to my personal tenancy for testing purposes as my own 3CX is Pro and not ENT edition. Goal: link Teams Meeting Room to 3CX to use a single DID for outbound and transferable calls for inbound. I was...