unassigned did

  1. Recycling DIDs in v20

    Hi everyone, With the removal of Inbound Routing control in v20, I seem to be missing a step with how to reset the default call handling on DIDs after I delete an extension. After an extension is deleted, it appears that the DID goes into some middle-state between unused and assigned. The DID...
  2. KMorley

    Incoming calls for unused DIDs - Can 3CX return a 404 to the SIP provider?

    Customer is running V20 hosted by 3CX. Customer has several DID numbers at the SIP provider which are not provisioned on the 3CX system. When calls come into these DIDs, 3CX is accepting with a 200 and the provider begins billing. Then 3CX does END CALL as it is configured to do. If it was...