voice input

  1. IVR - Voice Input

    Hi there, I am looking to develop an IVR with voice input, such as it will ask which department I'd want to speak too and I say "Support" or "Sales", and it would route me correctly. Please could you let me know how this is possible, as I can see the Voice Input but it only has two exit...

  2. Stoping the prompt in Voice Input

    Hey everyone. Simple question here. Is it possible somehow to stop the Voice Input prompt when the caller starts speaking, as if it received a DTMF? The application would be for a IVR of sorts, but as the prompt is a bit long, I imagine people might try to cut it by speaking.

  3. Get ext based on spoken name

    I feel like this is possible but I can't quite figure it out. I imagine I need to connect to the internal 3cx database for this but I don't know how to do it. What I'm hoping to do is a "Dial by name" feature that DOES NOT involve pressing buttons. What I want to happen is a user calls a number...

  4. Speech to Text Call Routing

    I'm trying to build the following system using Call Flow Designer Voice Input: 1. Calling party calls main line and hears - please press 1 to quickly reach your attorney's office 2. Option 1 branch goes to Voice Input object and calling party hears prompt "please speak the last name of the...
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