whatsapp integration

  1. Add support for WhatsApp group chats in 3CX

    We would like 3CX to support WhatsApp group chats for WhatsApp Business integrations. At the moment, 3CX appears to support WhatsApp mainly as a 1-to-1 customer messaging channel, where multiple internal agents can handle the same WhatsApp inbox or queue. That is useful, but it does not cover...

  2. Solved Whatsapp installation error.

    "We have been using a WhatsApp integration for some time now without any issues. Recently, our customer requested to add more numbers from different countries. I followed the official 3CX manual (https://www.3cx.com/docs/manual/whatsapp/), but I got stuck at Step 3: Set up an Admin Role. When I...

  3. Missed Inbound Call Initiates Whatspp Message To Caller

    Any solutions that integrate with 3cx and Whatsapp to allow for an automatic message to be sent to an inbound caller if their call isn't answered?
    • Tom Reed
    • Thread
    • whatsapp whatsapp 3cx whatsapp integration
    • Replies: 5
    • Forum: WhatsApp

  4. Voice Call Whatsapp Integration with SIP Trunk / IP Pabx / Sip server (sip2wa)

    Hi, I read there is people integrate their whatsapp voice call to their sip server / ip pabx server using this sip2wa application (android app) https://github.com/assegaf/siptowhatsapp/ but the requirement is : quoted...
    • nokideen
    • Thread
    • sip trunk whatsapp whatsapp integration
    • Replies: 1
    • Forum: WhatsApp

  5. Queue or GroupName on Whatsapp Chat heading

    A customer ask me about if it's possible to have the information of Queue or GroupName on heading of WhatsApp Chat as well as in the right pane. My customer is a multibrand call center and this feature would be very useful to him to identify the brand
  6. ODD Network BV

    Solved Whatsapp working only one way

    Hi guys, i did implement the whatsapp integration to 3CX. But is working one way. i can receive whatsapp message from customers in webclient, but can not reply to my customers. So, seems to be working one way at this moment. In my whatsapp certificate I get this message also. Maybe 3CX have to...
    • ODD Network BV
    • Thread
    • 3cx integration 3cx whatsapp integration whatsapp whatsapp 3cx whatsapp certificate whatsapp integration
    • Replies: 47
    • Forum: WhatsApp
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