Good morning 3cx Support,
I see there are some threads with a few other people who ran into this issue. I have already configured split DNS on our end and am ready to make sure 3cx has the correct FQDN.
The 3cx link in the new desktop app is showing the IP address rather than the DNS name for our installation.
I can confirm the emails generate correctly, but the url in the desktop app is incorrect. (going to the old webapp is fine)
In previous threads, I see that the suggestion is to reinstall and re-enter the dns name and select internal DNS. I am attempting to avoid the downtime from a reinstall of the PBX (The call recordings are large and will take a while to restore is my concern).
Thanks,
Brandon
I see there are some threads with a few other people who ran into this issue. I have already configured split DNS on our end and am ready to make sure 3cx has the correct FQDN.
The 3cx link in the new desktop app is showing the IP address rather than the DNS name for our installation.
I can confirm the emails generate correctly, but the url in the desktop app is incorrect. (going to the old webapp is fine)
In previous threads, I see that the suggestion is to reinstall and re-enter the dns name and select internal DNS. I am attempting to avoid the downtime from a reinstall of the PBX (The call recordings are large and will take a while to restore is my concern).
Thanks,
Brandon
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