3CX queue in mobile client

[IngeS]

Hi,

A feature request in the mobile clients for 3CX that we have on the softphone client.
Is it possible to implement non answered queue calls in the mobile client?
We have customers that are on call 24/7 and they are missing the possibility to see if they have any missed queue calls in the mobile client.

Kind Regards,

Inge

 

[complit]

I have the exact same issue.
This is a MUST have feature.

 

[nb]

I would tend to sympathize with the use of this feature - And agree to its usefulness in an agent scenario.
Let's wait and see.. because it still remains a part with too much info. We need to make the client fast. Right now all functions are directed through one check - will it impact the speed? (Because then we go into CPU, locks, waits, and impact battery usage, custom redraws and other things..)
So this function is heavy because you have to check whether this call was missed by whom and/or answered (if answered) and by whom. Its not a quick request - like missed y/n. or is call In y/n.

I think if the app tells you "Its missed" and you tap on it, you can get enough info if thats a queue call or not. it will answer your question (sort of..) yes with limitations..

For now we will skip this - but please feel free to post this in the ideas section. Let others upvote it. If it upvotes, it will get our attention in the future..

 

[IngeS]

I don't have access to post in the ideas section yet.

 

[nb]

I will contact the moderators for you..