3CX / Salesforce - Test CRM integration failing

[md0987]

Hi experts,

I am working on the 3CX/SF integration. The current problem is that the final test is failing with the error below:



Started scenario with empty id
Started Auth
Request text: https://login.salesforce.com/services/oauth2/token
Request form value grant_type set to refresh_token
Request form value refresh_token set to XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Request form value client_id set to XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Request form value client_secret set to XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
System.Exception: Server returned a non successful status code - HTTPStatusCode=BadRequest - Reason=Bad Request - Content={"error":"invalid_grant","error_description":"token validity expired"}
at CrmIntegration.ScenarioProcessorBase.ProcessRequest(ScenarioRequest request, IValueManager customManager, HttpClient client, CancellationToken token)
at CrmIntegration.ScenarioProcessorBase.ProcessScenario(ProtocolScenario scenario, IValueManager customManager, CancellationToken token)
at CrmIntegration.ScenarioProcessorBase.Execute(ProtocolScenario scenario, CancellationToken token)
at CrmIntegration.ScenarioAuthHttpClientProvider.PerformScenarioIfNeeded(CancellationToken token)
at CrmIntegration.ScenarioAuthHttpClientProvider.Create(CancellationToken token)
at CrmIntegration.ScenarioProcessorBase.ProcessScenario(ProtocolScenario scenario, IValueManager customManager, CancellationToken token)
at CrmIntegration.ScenarioProcessorBase.Execute(ProtocolScenario scenario, CancellationToken token)
at CrmIntegration.CrmProcessor.GetContactInfoFromCrm(String contactNumber, Boolean isInboundCall, String destinationEmail, Boolean createIfNotFound, CancellationToken token)

 

[Evolute IT]

Hi experts,

I am working on the 3CX/SF integration. The current problem is that the final test is failing with the error below:

View attachment 25228

Started scenario with empty id
Started Auth
Request text: https://login.salesforce.com/services/oauth2/token
Request form value grant_type set to refresh_token
Request form value refresh_token set to XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Request form value client_id set to XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Request form value client_secret set to XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
System.Exception: Server returned a non successful status code - HTTPStatusCode=BadRequest - Reason=Bad Request - Content={"error":"invalid_grant","error_description":"token validity expired"}
at CrmIntegration.ScenarioProcessorBase.ProcessRequest(ScenarioRequest request, IValueManager customManager, HttpClient client, CancellationToken token)
at CrmIntegration.ScenarioProcessorBase.ProcessScenario(ProtocolScenario scenario, IValueManager customManager, CancellationToken token)
at CrmIntegration.ScenarioProcessorBase.Execute(ProtocolScenario scenario, CancellationToken token)
at CrmIntegration.ScenarioAuthHttpClientProvider.PerformScenarioIfNeeded(CancellationToken token)
at CrmIntegration.ScenarioAuthHttpClientProvider.Create(CancellationToken token)
at CrmIntegration.ScenarioProcessorBase.ProcessScenario(ProtocolScenario scenario, IValueManager customManager, CancellationToken token)
at CrmIntegration.ScenarioProcessorBase.Execute(ProtocolScenario scenario, CancellationToken token)
at CrmIntegration.CrmProcessor.GetContactInfoFromCrm(String contactNumber, Boolean isInboundCall, String destinationEmail, Boolean createIfNotFound, CancellationToken token)

After adding the scopes, have you Authorize again? Also, wait a few minutes when doing changes. Salesforce API is slow to update.

 

[edossantos]

This might help:
https://developer.salesforce.com/forums/?id=906F00000009BD6IAM

 

[md0987]

This might help:
https://developer.salesforce.com/forums/?id=906F00000009BD6IAM

That worked, thanks!