3CX Teams Sync Problem with Offline Status

hitdllfpp

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Hi Community!
I have a running instance of 3CX with M365 integration configured and Teams Status Sync enabled.
What I am noticing is that:

Teams Status Available sets 3CX Status Available
Teams Status Not available sets 3CX Status Do not disturb
Teams Status Do not disturb sets 3CX Status Do not disturb
Teams Status Be right back sets 3CX Status Away
Teams Status Appear away sets 3CX Status Away
Teams Status Appear offline does not change 3CX Status
Teams Offline (computer turned off) does not change 3CX Status

First 5 updates are okay to me, but I am concerned on the underlined last two. Is this behaviour correct?
I was expecting 3CX to show Away status if computer is being turned off, or user sets his Teams status to Appear offline.

Please advice.

Thanks!
 
Last edited:
Anyone, any idea? Thanks
 
Anyway my status from 3CX to Teams is not being updated. I set DND/Away manually on my 3CX client and the status is not being reflected over Teams.
What happens on calls? If I get a call on 3CX wouldn't my Teams client become red?
 
@bitn2 do you have any feedbacks on this please?
 
They are working on some optimizations... but i dont know what kind of. Should be in update 5 next year.
 
They are working on some optimizations... but i dont know what kind of. Should be in update 5 next year.
Thanks, I'll keep an eye on the changelog.
 
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