Solved 3CX Web Meetings - One Way Sharing Problem

[amir_]

When I'm establishing a Web Meeting from my home office using a MAC and Chrome, my effort to share never works. My participants are actually in our corporate office LAN and they are able to share out to me.

What ports does the Web Meeting and sharing feature leverage? It would appear that our INBOUND forwarding rules are not allowing the share from my home office INTO our corporate network.

Note - I'm able to share out a Chrome TAB - but not able to share out "The Entire Screen" or "Application Window".

We have an EdgeMarc SBC with the following forwarding rules:

​	tcp​	WAN_IP​	WAN_SUBNET​	5001​	3CX IP​	5001
​	tcp​	WAN_IP​	WAN_SUBNET​	5090​	3CX IP​	5090​
​	udp​	WAN_IP​	WAN_SUBNET​	5090​	3CX IP​	5090​
​	udp​	WAN_IP​	WAN_SUBNET​	9000:10999​	3CX IP​	9000:10999​

 

[StefanW]

in Mac you need to grant chrome the right to do so, it however only asks once if any application asks for it.
I don't have a Mac OS in front of me to give you the 100% correct path, but check settings - security -screen recording -applications and add chrome there.

 

[amir_]

in Mac you need to grant chrome the right to do so, it however only asks once if any application asks for it.
I don't have a Mac OS in front of me to give you the 100% correct path, but check settings - security -screen recording -applications and add chrome there.

When the CEO of an organization answers your forum posts - you KNOW the company is responsive. I look forward to retiring all of our Cisco IP telephony platforms! Thank you Stefan.