3CX Webmeeting Video Conferencing Region

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In the management console we have to select a video conferencing region. I understand the idea behind this setting. But in case servers are not available in the selected region why does 3CX not propose or select an alternative region to improve webmeeting service?

Today many users again had issues due to below problems:

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In regards to automatically changing region, we cannot automatically do this for any PBX.

Let's say that you're in Europe, you're only going to go to European servers. If there's a problem with Europe servers for whatever reason, we cannot move users to another zone as organizations may not want their data to travel outside the EU due to GDPR. By default, we've applied the same logic to all other zones.

If you want to move to another zone, you as an admin must do it. In regards to being notified if an entire Video Conferencing zone is down, this has to be done only through status.3cx.net. We have no current plans to implement a mail notifier for this.

Also we have no plans to implement an "Opt Out of GDPR" tickbox or a "Automatically Switch Zone if Current Zone is down" tickbox either.
 
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