3cx/whatsapp

[PedroR]

Good afternoon, how are you?I would like to ask you a question, I know it is possible to block a number, but is it possible to block a number from sending chats through integration with WhatsApp?

 

[Charles_3CX]

Hello there, how are you? Regarding your question, I'm afraid this is not possible with WhatsApp chats.

 

[Saima1412]

Good afternoon, how are you?I would like to ask you a question, I know it is possible to block a number, but is it possible to block a number from sending chats through integration with WhatsApp?

yes, it is possible to block a number from sending chats through integration with WhatsApp. WhatsApp offers a Business API that allows businesses to integrate their communication with WhatsApp and manage their conversations with customers. In the Business API, you can use the block feature to restrict a particular number from sending chats to your WhatsApp account. However, please note that this feature is available only for verified business accounts