Adding a contact to Freshdeks from the mobile client

[Hukka]

Hello,

The current 3CX version apparently has no automatic contact creation to CRM, it has been removed from the integration settings. You can create a contact during a call using the PC client.
But, if a new customer/number calls and I answer from the mobile client (or IP-phone), I cannot create a ticket for the answered call, because the contact cannot be added to CRM from mobile client.

is there a solution for this, or do I just have to use the old version?

 

[Evolute IT]

The mobile app will get the ability to create the contact, just not ready yet.