Android 3cx app and call parked in SP1

[rajeshkandel]

Hi Team, is there a way to answer calls parked in SP1 from the Android 3cx app?

 

[NickD_3CX]

Hi Team, is there a way to answer calls parked in SP1 from the Android 3cx app?

No supported way, no.


There is a workaround some users do, where they create a 'dummy' extension, e.g. Ext "401", in the "Mobile Number" field of the Extension you type "SP1", then in the Forwarding Rules --> Available you check the option "Ring my mobile simultaneously".
Once you do this, if a call is parked in SP1, when you dial "401" from your Mobile App, it will answer the call.


Important!
This is workaround, not an intended feature. Also I would suggest not trying to use it to Park calls, only to Unpark calls.