App calls delayed

[chris.dragonwifi]

We are noticing on a few instances of 3CX now including our NFR that calls to the mobile clients are very very delayed, sometimes not even reaching the phone at all and then coming up as a missed call, I cant seem to find anything on the forum in regards to this but as stated this is happening on multiple 3cx instances and was wondering if anyone can shed some light on this please

 

[ThomB_3CX]

Hi @chris.dragonwifi can you send me via private message verbose logs for the clients.

- Click on the hamburger menu (top left corner)
- Tap on Settings > Advanced
- Scroll all the way down and enable Verbose logs
- Reproduce the issue
- Go back to Hamburger Menu > Settings > Advanced
- Scroll all the way down and tap on Send log report

Please upload the log file at your preferred cloud storage provider of choice and send us a shareable link via Private Message