Call Journal in Salesforce

[francois29]

Hi There,

Can any one tell me if the call journal with 3cx and salesforce integration gets done as soon as the call is initiated or does it only do the entry of the call once the call has been completed?

Thanks,

 

[Evolute IT]

Only once the call is ended as this is the moment the system has all the infos.

Depending on the needs of the customer, there are ways to bypass that a bit.