Call Queue / Accept Multiple Calls

[Selimk]

Hello,

If we are in a call we can see the incoming call on the yealink t46s if its configured in a ringgroup.
But if we are in a call queue and still have accept multiple calls enabled on the extention we cant see the incoming call is there a option to enable this?

 

[Evolute IT]

Nope. The goal is normally to handle one call at a time. They can park it to take another call tho.