• We do not provide troubleshooting help for unsupported phones. Please try with a supported phone.
  • V20 Update 10 Alpha Learn more

Cisco SPA941 No Outgoing Sound

Status
Not open for further replies.

TechDoc

Customer
Joined
Sep 1, 2023
Messages
1
Reaction score
0
I know these phones are old and have some buggy issues, but I have a client that just needs these to work for a bit longer before they can upgrade. The issue is that when receiving a call, you can hear the person that called the phone talking but they cannot hear you. On the display it just says "answering" and then after a few seconds it drops the call. Any ideas? Also, this phone worked on a self hosted version of 3CX just fine, but after migration to hosted they are having this issue.
Already factory reset the phones and re-provisioned
 
How are the sets being used...STUN, behind an SBC?
 
Status
Not open for further replies.

Members Online Now

No members online now.

Forum statistics

Threads
111,831
Messages
589,277
Members
164,660
Latest member
RJenkinsROCK