Conference video is not available for Standard Edition

[djpatrice]

Hi Team,
I am trying to use Video Conference with Standard edition with 3 extension.
But there is a message which displayed: "Video Conferencing is disabled for this extension".
Please How Can I solve it ?
Thank you in advance

 

[Evolute IT]

Hi Team,
I am trying to use Video Conference with Standard edition with 3 extension.
But there is a message which displayed: "Video Conferencing is disabled for this extension".
Please How Can I solve it ?
Thank you in advance

It seems the feature is disabled for your user. Are you using StartUP or a dedicated instance?

 

[djpatrice]

Hi 3CX Team,

I am using Self-managed (On-premise) Instance and Edition is "Standard".
I also do not see where you activate Video Conference in user settings (see attached image).

 

[Charles_3CX]

Open the webclient for the user's extension then from settings > general, locate the 3cx Talk setting at the bottom of the page. Enter a friendly name (all lowercase, no spaces) and try the webmeeting again.

 

[djpatrice]

Hi Team,
It's works
Thank you