Direct incoming calls to a Microsoft 365 Teams AutoAttendant

[dblcadmin]

We are considering to moving from an SBC to the 3CX system with 365 Teams integrations.
I have seen that 3CX perfectly syncs "users" with M365 but cannot sync Resource Account.
Is it possible to direct incoming calls to a Microsoft 365 Resource Account (AutoAttendant)?

 

[NickD_3CX]

If you will be switching to 3CX as the "main routing system" for your calls, you would want to replace your existing "Auto Attendants " with Digital Receptionists in 3CX. From there on, calls will be routed via 3CX, whether to 3CX Extensions or MS Teams synced extensions.
The same applies for Queues.