Fanvil i31S after hours

[jhayes77]

We have a Fanvil i31S door phone that when you press the CALL button, it forwards to a Ring Group since there are 4-5 staff that monitor the door. We had someone who rang the door phone at midnight the other night as a prank and woke that staff up. Besides setting Available/Away status for my staff because some of them work late at night, is there a way to best handle taking a front door extension and putting it to voicemail between the hours of 9pm and 7am?

 

[jcostlow]

You could make an exception for each extension receiving the doorbell calls to handle them differently after hours.

It is under Extensions >> Forwarding Rules >> Exceptions.

 

[jhayes77]

When it asks for the caller ID, would I list the extension or do I need a DID for the door phone?

 

[jcostlow]

For the caller ID you would just put the doorbell extesnion number in.

 

[jhayes77]

Thank you!