Fanvil Phones

[richjordan]

Afternoon,

We have the Fanvil X4 IP Phones.

We have set up line one on these devices.

We have tried to add another extension to Line 2, but it isn't letting me. it is stating that the phone is in use.

Is there a way around this ?

Thanks

 

[Evolute IT]

Nope. It's 1 extension per phone, or configure manually and be unsupported.

Yeah, I know, it sucks. Phone provisioning on 3CX is extremely limited.

 

[richjordan]

How would I set up manually then ?

I have used other systems, and found them quite a lot more intuitive

 

[Evolute IT]

How would I set up manually then ?

I have used other systems, and found them quite a lot more intuitive

3CX is different. The goal is to be simple and efficient.

You need to setup SIP server and credentials on the phone Web UI. If you are not experienced with VoIP, stick to the supported options, meaning stick to 1 extension per phone.

By the way, if you think other systems are better, why are you using 3CX then?

 

[richjordan]

I never said that, i'm just trying to gest used to the way 3cx does things

The other option would be to see is there is a way to force calls through a different outbound number. maybe by pressing 9, or some way to differentiate.

Is that possible ?,

 

[Evolute IT]

Yes, using outbound rules with prefixes, trunks and outbound caller ID.

https://www.3cx.com/docs/manual/sip-trunks/#h.3evqdta9sabf