Connected an 3rd party PBX like Asterisk on our 3CX server via a SIP trunk. Now, when the Asterisk PBX makes a call outside comes in as an incoming call to our 3CX since a SIP Trunk requires a "Default route" which is by default an extension. How can the "Default route" be routed to the Outbound Rule, as currently it just goes to voicemail. 11:16:01 AM000-001XXXXXXXXVoicemail Box (2999)InboundAnswered-00:00:0000:00:440.00Ended by XXXXXX (XXXXXX) 11:16:00 AM000-001XXXXXXXXAsterisk System (2999)InboundUnanswered-00:00:0000:00:000.00Inbound: XXXXXX (XXXXXX) → Via trunk: SIP (XXXXXX) → Asterisk System (2999) → Unavailable, call forwarded to Voicemail Box (2999)

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Forwarding a Call from SIP trunk directly to Outbound Rule

Thread starter lsuae-johnm
Start date Today at 8:50 AM

lsuae-johnm

Customer

Today at 8:50 AM

Connected an 3rd party PBX like Asterisk on our 3CX server via a SIP trunk. Now, when the Asterisk PBX makes a call outside comes in as an incoming call to our 3CX since a SIP Trunk requires a "Default route" which is by default an extension. How can the "Default route" be routed to the Outbound Rule, as currently it just goes to voicemail.

11:16:01 AM	000-001	XXXXXXXX	Voicemail Box (2999)	Inbound	Answered	-	00:00:00	00:00:44	0.00	Ended by XXXXXX (XXXXXX)
11:16:00 AM	000-001	XXXXXXXX	Asterisk System (2999)	Inbound	Unanswered	-	00:00:00	00:00:00	0.00	Inbound: XXXXXX (XXXXXX) → Via trunk: SIP (XXXXXX) → Asterisk System (2999) → Unavailable, call forwarded to Voicemail Box (2999)