Freshdesk Integration

[eds.pare]

I understand that 3CX can be integrated with Freshdesk, We simply want to if they call this extension/number it will create a ticket,

We are currently using the service, but it seems it only works for external calls.

Is it possible to a log a ticket for a from internal extensions?

Thank you.

 

[Evolute IT]

"priority": 2,}'"

Remove the trailing comma. JSON doesn't have a trailing coma.

Ex.:

{
    "name": "Test",
    "email": "[email protected]"
}

 

[eds.pare]

oh!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i made it work! somehow? haha more details to add.