Issue with Addigned DID and calling group

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Alliancetech

Bronze Partner
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Hello,

I have a client with the version SMB Free, in the Call Handling Menu, i have a Ring Group, under it i have the assigned DID number.

Everything works fine, but every few days, the Assigned DID number is not selected anymore and they stop receiving theyre call. I juste login, click on the only DID i have listed and it work immediatly.

How come? Can we fix this? Client not happy at all.
 
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