No Inbound/Outbound Calls - Gamma

[Gino Conte]

Hi all,

We have lost our phone system twice today, Gamma our SIP provider has pointed at the 3rd party PBX provider, is this correct?

 

[SweetAction]

Related:
https://www.3cx.com/community/threads/audio-drops-after-10-20-seconds.115094/
https://www.3cx.com/community/threads/calls-dropping-audio-v18-update-3-build-461.115096/

 

[YiannisH_3CX]

Please note that our support department is looking into this but from the information we have gathered so far is that we are not getting replies to our Invite messages for outbound calls (we don't have files for inbound calls yet).
We have also not made any changes or updates to any of our systems recently so its strange that the issue started suddenly. Another indication we have is that all affected systems are cloud based so Gammas IPs might have been blacklisted somewhere.