number of digits

[JohanFer]

Good day,

I have 3cx v18 update 8 integrated with teams.
I am troubleshooting some issues and one question is I have a 4 digit system but see this in my script generated for the dial plan.

$TCXExt = New-CsVoiceNormalizationRule -Parent Global -Name "3CX Internal" -Description "Dialing 3 Digit Extension" -Pattern '^(\d{4})$' -Translation '$1' -IsInternalExtension $false -InMemory

Do I need to edit this or can I ignore this?

I also see no rule for external calls.

Regards
Johan

 

[Alejandro_3CX]

Hi Johan, well in the pattern you can see it is 4, if you were using 3 digit then the pattern would be '^(\d{3})$'

 

[JohanFer]

Hi Johan, well in the pattern you can see it is 4, if you were using 3 digit then the pattern would be '^(\d{3})$'

Hi Alejandro
Thank you. How will I see if there is a rule for my external calls? I see nothing matching outbound.

Regards
Johan

 

[Alejandro_3CX]

How will I see if there is a rule for my external calls? I see nothing matching outbound.

in the 3cx you can access to the management console --- outbound rules and create your desired rules for external calls using your voip providers.

from teams just generate the dial plan and the synced team users will be able to call other users and take the outbound rules if any matches.