Hello to everybody.
as I said in the object of the thread, I have an on premise installation (moved many times to a new provider) with version 18.0 update 4 on a vmware server.
I have tried many times to see what was happening and in the same Oneplus 6 i have two accounts, one obtained from a cloud server (3cx based and deployed automatically) I use as test (that is running properly and without excepitions) on this instalation everything is working fine; otherwise on same telefone with same sim cards and operators, I have switchede the app to a on premise server (moved many times on different servers) but here i can't see green square that is announcing me that everything is working fine.
I hav asked to technical assistance of my proveider to see what is not working in a good way and they told me there are no restrictions about geo.-fence or something similar.
If i use it in Italy everithing is working fine.
I have tried even with another installation with same provider but other pbx and it works in a perfect way,
Any suggestions?
regards
Graziano
as I said in the object of the thread, I have an on premise installation (moved many times to a new provider) with version 18.0 update 4 on a vmware server.
I have tried many times to see what was happening and in the same Oneplus 6 i have two accounts, one obtained from a cloud server (3cx based and deployed automatically) I use as test (that is running properly and without excepitions) on this instalation everything is working fine; otherwise on same telefone with same sim cards and operators, I have switchede the app to a on premise server (moved many times on different servers) but here i can't see green square that is announcing me that everything is working fine.
I hav asked to technical assistance of my proveider to see what is not working in a good way and they told me there are no restrictions about geo.-fence or something similar.
If i use it in Italy everithing is working fine.
I have tried even with another installation with same provider but other pbx and it works in a perfect way,
Any suggestions?
regards
Graziano
