Receiving the same media via whatsapp every hour

[penfold15]

Hi All,

I have setup whatsapp and can send and receive messages without issue.

However, when I send a media file, photo, documents etc then this is received multiple times, it is received into the chat window every hour



Has anyone seen this before? How do I stop it (as its still being received every hour over 24 hours later) and how do I prevent this in future

Thank you

***EDIT*** I know it says I am free user, I am not sure why. This is for a Pro Licence.

 

[Charles_3CX]

Your issue sounds the same as this: https://www.3cx.com/community/threads/voice-message-bug-repeated-sending.117132/

Please ensure you only have one WhatsApp configured Mata application (with only one number) for each Meta/Facebook developer account and one corresponding WhatsApp trunk in 3cx.

 

[penfold15]

Your issue sounds the same as this: https://www.3cx.com/community/threads/voice-message-bug-repeated-sending.117132/

Please ensure you only have one WhatsApp configured Mata application (with only one number) for each Meta/Facebook developer account and one corresponding WhatsApp trunk in 3cx.

Yes it seems to be. Hopefully this will be fixed soon, until then I will just use one WhatsApp number which is a pain.

Thank you for the reply