Same Whats App integration on two different 3CX instances

[fabs]

Hello everyone,

Is it possible to set up the same Whats App integration on two different 3CX instances and then use it on the two different 3CX instances?
We would like to use the same Whats App number for these two 3CX instances. One instance is on premise and the other is cloud based.
The on premise instance already has the Whats App integration running successfully.
If this is not possible, the question would be how I could best implement this.

Background:
Legally there are two different companies but operating under one name in different countries. We would like to provide a Whats App number for support.

Thank you and many greetings

 

[YiannisH_3CX]

Hi @fabs

I am not sure if we ever tested something like this but from a logical point of view, you can only specify one webhook in the whatsapp integration so only one PBX will get the messages. So I don't think this can be done.