Solved Share link during webmeeting

[Sebastião Figueiredo]

Hello,
I'm having an issue with the webmeeting where one of my extensions do a webmeeting and can't share the live link, it doesnt even show and the copy link button is grayed out. Tested with another extension and it's working fine.
Compared the two extensions and they have the same configs, didn't find any other config that would deny the link sharing.
What can it be?

 

[rgruber]

What version of 3cx are you on? What OS is it running on? How are you scheduling the meeting?

Go to https://you.fqdn.com:5001/webclient. Sign in with ext number and password of the extension trying to set meeting

Click Schedule conference left side
type= video
when=later
type subject
calendar = iCal
Create Meeting

Open up meeting (outlook) file - Forward to participants needed
Look at webclient screen again, can you click on "Click on this URL to Join Meeting"?
Click on that link from the webclient to join the meeting
Have someone else, another computer or from your phone, click on link from iCal calendar file, there are two separate links that divides the host from other participants.

 

[VasilisV_3CX]

Hello Sebastiao,

We've looked into this and seen that when you have Click2Meet enabled via the Extension, and the option 'Notify me by chat of new meeting request' selected, when creating a quick meeting (Webmeeting rather than scheduled conference), the link does not appear. Can you try with 'Requires you to connect to meeting first' and see if the link appears?

 

[Sebastião Figueiredo]

Hello Vasilis, this solved the issue.
Thank you for the reply.