Solved SIP trunks not registering

[melbourne]

We ported the numbers this porting from another provider and since then the trunks are not registering.
Following faul;t is listed:
Trunk L:10014(Milano) has changed status to unregistered. This means that no more calls will pass via this trunk. Please check your network connection and the voip provider or other SIP PBX

Any ideas?

 

[YiannisH_3CX]

Hi @melbourne

Was the trunk registering before you ported the numbers? Is the username and password correct? Run a capture and see if the PBX is sending registration requests. Do you see any replies?

 

[melbourne]

All fixed. Thanks for your help.