SSO issues with Microsoft

[bbinz]

We have 2 extension 3208 and 5206, both of them are getting connected to the extension number 3208 when authenticating via microsoft.

All users are enabled with Microsoft login.

 

[Evolute IT]

Since only one is synced with M365, then the other one should not even be able to login unless the UPN is the same (which seems to be similar.)

What's the config you put in Settings > M365 > Sign-on?

 

[bbinz]

Since only one is synced with M365, then the other one should not even be able to login unless the UPN is the same (which seems to be similar.)

What's the config you put in Settings > M365 > Sign-on?

both UPS are different. however when they use microsoft login, both get connected to 3208.

3208 is [email protected]
5206 is [email protected]

Synced with is empty for 5206

 

[NickD_3CX]

Is there the possibility to delete extension 5206, then recreate it?