Solved Tel Links to open the 3CX app?

[Brad Stevens]

Apologies if this is simple - we can't work out how to offer users the option of opening browser tel links with the 3CX app.
Hunting through settings the 'Opening Links' page lists 3CX to "Open *" but nothing happens except the standard phone dialer opening and not 3CX.

Any tips to change this?

 

[YiannisH_3CX]

Hello @Brad Stevens

This is probably because your dialler app (or phone app) is set as the default app to open these links. You will need to find your app and remove the default selection. Then the android system will ask you which app you want to use to call the numbers.

 

[Brad Stevens]

Thanks Yiannis - on a hunch installing another 'phone dialling' app fixed the issue. After installing Skype, tel links now offer 3CX along with Phone & Skype. Problem solved.

 

[YiannisH_3CX]

Glad to see the issue has been resolved.