Two accounts in the 3cx application

[TALK TELECOM]

I have a client who has an employee who works for two companies. Both companies use 3cx. Is it possible to have both accounts active on one Android device? One extension from one company, and another extension from the other company?
I've looked into the topic of dual apps on Android, but 3cx can't be used this way. The client needs to have two extensions active on the phone.
Is this possible, or is there a plan to implement it? I don't know if I'm the only weirdo proposing this implementation, but I'm encountering these cases more and more. It would be nice to include it in the roadmap.

Thanks and best regards.

 

[ryant]

Hi Talk Telecom - this is absolutely possible as far as I know. If you open the 3CX android app, click on the 3-lines in the top left corner of the app next to the 3CX logo, this will pull up the menu including your schedule, meeting app settings etc.
At the top of the menu is your name, extension number & associated FQDN.
Click on the profile icon / profile picture in this section, then click 'Add Account'

 

[TALK TELECOM]

Hi Talk Telecom - this is absolutely possible as far as I know. If you open the 3CX android app, click on the 3-lines in the top left corner of the app next to the 3CX logo, this will pull up the menu including your schedule, meeting app settings etc.
At the top of the menu is your name, extension number & associated FQDN.
Click on the profile icon / profile picture in this section, then click 'Add Account'

Yes, adding them is fine, but should they be active at the same time? I mean, I have the 3cx app installed on my phone, with 15 of my client accounts, but only one is active. That is, until you change accounts and activate them, you can't receive calls from accounts you haven't activated.

 

[Alejandro_3CX]

both accounts active

You can only have ONE (1) active account.

 

[AWS2P]

only way is to use two smartphones one active 3cx account on each

 

[RiesM]

It is possible to have two accounts active on one Android device!
You need to install the 3CX App two times.
This is possible with the Android Work Profile (Android 7.0 or higher).

How i know? I use it!