Solved Two of me?

[giwm]

Our users are recently experiencing two video 'feeds' of themselves: One in the corner as expected and now one as a participant. Why?

 

[Evolute IT]

They probably had opened the organizer link and the participant link at the same time. Still weird tho.

 

[ChrisKoll]

I had the same issue, as soon as screen sharing was started I had two of me on video

 

[StefanW]

you mean on the right side of the videos?

 

[giwm]

I mean I was shown as both my normal feed in the corner and as a participant on my screen. This has happened to various members of our leadership team and three of our IT department members had the same thing happen. In a two-person meeting, one or the other of us always was seeing double, which we could change by muting/unmuting our video feed. But it never went away.

 

[François Lepage]

Hello,

We experienced the same issue with several employees using webmeeting. The host is seeing themself as a guest, but is not listed in the attendees list.

The issue seems random and is not reproductible easiliy.

Reboot, sign-out, did not fix the problem, and the issue was observed both on Mac and Windows platforms, running Chrome.

Your input would be greatly appreciated.

 

[LeonidasG_3CX]

Hi there,

We've made some minor fixes, please let us know if you still experience this issue after today.