V20 - Gigaset Maxwell attended transfer no longer works

[MaartenDK]

We have a lot of clients with Gigaset Maxwell phones. After upgrading to V20 attended transfers are no longer working correct. Blind transfer are still working fine.

What is happing in V18 vs V20:
A calls B
B answer
B touched attend transfer button, calls C
A start listing to on hold music
C answer
B and C are connected properly
B press the button to transfer A to C
B is gotting the message "partities connected"

In V18:
C and A got connected

In V20:
C is not connected to A but is getting on hold music



I was able to fix this problem by changing something in the template this lines:
<param name="Telephony.CallTransfer.HoldOnTransfer.Attended" value="Enabled"/> <param name="Telephony.CallTransfer.HoldOnTransfer.Unattended" value="Enabled"/>
into:
<param name="Telephony.CallTransfer.HoldOnTransfer.Attended" value="Disabled"/> <param name="Telephony.CallTransfer.HoldOnTransfer.Unattended" value="Disabled"/>


I'm not sure why this fix the issue. But I think this information is helpfull for other members and maybe related to other issues with attended transfers.

Tested in V20 and V20 update 1 beta 1

 

[SBV-IT]

Hi! Currently experiencing the same problem.
Where exactly did you change the lines?
I want to give it a try

#Edit
Ah, I see, it's the template for the Gigaset Maxwell.
We're experiencing the problem with SNOM and 3CX Apps as well.